Frequently Asked Questions

If you are a story hunter who documents precious moments using a smartphone, or if your business relies on user-generated video content, You Have to Try “myScoop”.

myScoop is a storytelling platform and a marketplace where: Scoopers can sell their genuine mobile footage, and Media Outlets can request exclusives based on locations or topics.

myScoop is all about sharing genuine mobile footage in record time. Scoopers can choose to verify their locations, appear on myScoop maps, and get hired by media outlets who seek footage from their locations.

Using the myScoop Partner Account, media outlets can also post public missions to all the on-the-ground scoopers and crowdsource the video content they need.

myScoop combats the spread of misleading footage. All user-generated content is automatically authenticated with time and location on-screen graphics, as well as username watermarks for more credibility and copyright protection.

And because every-story-matters, myScoop makes it easier to vlog like a Pro. The fully-featured camera offers various aspect ratios, professional editing tools, and time-saving video templates. Just a few simple clicks to make stunning videos.

Worried about spelling mistakes while vlogging? Not anymore! With the myScoop teleprompter, vloggers can simultaneously read their script on their mobile screen while recording.

Could it be any better for mobile journalists? AND IT IS 100% FREE!!!

Seriously, myScoop is your next level in citizen journalism.

Join now to explore more. Please visit



Your story matters. Vlog it.

You need: Smart phone + internet connection + free account on myScoop. It is that easy 🙂

Create a free account, setup your portfolio, allow us to verify your location, and switch on " I am ready for camera missions".

Boost your creativity with our unique camera templates and recording modes where no editing skills are needed.

Set a price for a royalty-free license of your footage, and share a download link over social media to boost your sales.

Media can not be present everywhere, scoopers can! Contribute to camera missions to win a prize for top scoops.

Happy Scooping 🙂

If you need help resetting your password, we can help by sending you a link to reset it.
1- Visit Forgot Password in Login screen.
2- Choose: Reset by Email
3- Enter the email address you used to setup your myScoop account. It must be a valid email address.
4- Select Submit.
5- Check your inbox for a password reset email.
6- Click on the URL provided in the email and enter a new password.

Publishers can be a media agency, TV channel, digital journal, online show, professional individuals, etc., and looking to pay their onsite sources (Scoopers) for the camera shots they are sending to them (Scoops), especially in places where traditional media setups can not present or too slow to reach.

Using myScoop missions they can hire mobile camera freelancers, anytime, anywhere, for their exclusive benefit.

To sell your content on myScoop, you need to install myScoop app, create a scooper account (default), turn on the pricing option in Post screen, and define your CashOut methods. No fees are applicable for installation and registration. It is totally FREE. Moreover, we stand by our scoopers, we do not take commissions on their sales.

How you price your content to sell on myScoop is totally up to you, however you should consider that you will not be paid out 100% of the price you set for your scoop. Even though we do not take commissions on your sales, but still we need to deduct the fees of money transfer to you through 3rd party service (e.g: PayPal takes for instant Cashouts up to 2.5% of the Cashout amount, with a minimum fee of 30 Cent and other charges if applicable (e.g: Currency exchange rate, Taxes in your state, etc...).

We use PayPal ( to transfer money to scoopers. Your country has to be supported by PayPal. Please be aware that the time needed to receive your money is processed and managed by PayPal side, not myScoop.

Your revenues will be automatically posted on your myScoop business account in the Earnings tab. Upon your CashOut request we will release your balance to your CashOut account which you will need to define.

When selling a scoop, you are allowing myScoop to transfer copyrights of the sold scoop to the purchaser being the new owner. Purchasers will have open license to use the purchased scoop in any geographic territory, in any medium or format, for any purpose, for unlimited number of times, and with no expiry date on their rights to use the purchased scoop. Purchasers can download the purchased scoop to their devices &/or post it to their own public profiles.

Purchasers are NOT allowed to resell the scoops they purchase on myScoop outside our platform. However, in cases when they purchase an exclusive scoop, they can still resell it on myScoop by reposting it to their public profile with a new price.

The steps are as follows:

1- Login to myScoop app with an active account.
2- Navigate to (Missions) screen by clicking the location icon in menu bar. You will see the available missions in (Maps) and (List) tabs.
3- Private missions, which are sent only for you, will be labeled by "FOR YOU" and pinned to top in the list view, and highlighted in red in maps view.
4- You can sort the missions per: Distance to you, Price of scoop, and Expiring time.
5- In order to scoop to a mission you need first to accept it. Once accepted, the mission will be shown in the (Missions I accepted) tab in missions screen.
6- Now you can select any mission you have accepted and scoop to it by clicking the (Scoop to it) button placed on mission's header. You can also discuss missions' details with the publisher by clicking the (Chat) button. In case you feel you need to cancel this mission you can click the (Tick) and choose to decline the mission.
7- Another way to scoop to a mission is to start the path from camera. Launch myScoop camera and create a scoop as usual. Next will be the editing step then you will you reach the (Post) screen. Select the (Exclusive) tab, you will see all your missions listed under (Send to a mission you accepted). Once you select a mission from the list, the price of your scoop will be auto fixed to the amount set by the publisher.
8- Click the (SEND) button to send your scoop exclusively to the publisher who will receive it immediately in his inbox. It is the publisher's choice to purchase your scoop or ignore it. You will be paid only in case of a purchase.

You may accept unlimited number of missions, however, we only count the missions in which you managed to sell, at least one scoop.

We provide free innovative designs to create professional videos, as seen on TV and YouTube, without any technical skills nor a third party app needed. You will simply rotate your device into the landscape mode and swipe the screen to choose a preferred template to scoop.

The right of reply on myScoop means the right to defend yourself against public criticism in the same venue where it was published on myScoop. This allows any individual or legal body who has been named or designated in any media on myScoop to publish their version of the facts. They only need to register a free account on myScoop, in case they are not yet existing users, and reply to the scoop.

Allowing myScoop to detect your location verifies your footage as a trustworthy content, as per date-time-place. This is also mandatory to send you freelance camera missions based on your location.

However, users can still prevent myScoop to detect their locations from device settings. In such cases, myScoop will show "Unverified Location" on their captured footage, and they may not be able to find the nearby available missions.

An exclusive scoop is the media (photo or video) you captured by myScoop and sent exclusively to another myScoop user. Only the receiver user can view it.

Don't worry, we are still watermarking your scoop to keep your rights preserved. We only remove the watermark when the receiver user purchases your exclusive scoop. At that time only, we make it downloadable for the purchaser. Not only downloadable, but also the purchaser can choose to post this exclusive scoop to his public myScoop profile by his own username with a new price to resell it. That means, once a purchase of an exclusive scoop is made, we transfer the ownership and copyrights of this scoop from seller to purchaser.

We offer free (Basic) memberships to use myScoop, but you may wish to upgrade to a paid “myScoop Business” account to use extra in-app features. You sign up for free membership then pay online for in-app purchase. Advertised prices and features may change.
When you upgrade to "Business Account":
1) Your myScoop account will be verified with the blue badge.
2) You can add your own logo on your scoops.
3) Your recording length will be extended to 2 minutes.
4) Your profile will be highlighted on myScoop maps for more chances of getting hired for private camera missions.
You must pay all fees (plus any taxes) during your subscription period and any renewal periods. Our fees may include a fixed monthly or annual fee plus variable fees for transactions or usage.
We may offer free-trial or discounted subscriptions. When a free-trial period ends, your paid subscription begins (unless you have cancelled) and you must pay the full monthly or annual fee. If we provide a discount for the first subscription period, you must pay the discounted fee; in any renewal, you must pay the full fee.
When you make “in-app” purchases, you will be billed by the app platform (PlayStore and AppStore)), not us. To turn off automatic renewal for subscriptions, access your platform’s account settings (not myScoop’s). Our refund policy does not apply to in-app purchases. Any billing inquiries should be directed to the app platform.
Our Refund Policy does not apply to:
1) In-app purchases (myScoop Business);
2) Fees charged immediately after a free-trial period ends;
3) Subscription renewals or migrations to other plans;
4) Fees other than annual or monthly subscription fees;
5) Requests made after the specified periods;
6) Users who have breached this Agreement or whose accounts were terminated in accordance with our Terms of Use ;
7) Users who joined using a promotion that expressly disclaimed our refund policy;
8) Users who have initiated a chargeback dispute.

No, you can not, because myScoop only uses the default camera of your device to allow capturing media (photos & videos) after asking permission to detect your location for instant verification. However, users can still upload photos & videos, as non-full-screen overlay media, in some templates, such as “Show" & "Compare”.

Yes. You can use the album feature and capture up to 5 photos.

1.0 minute for FREE standard subscription.
2.0 minutes for PAID subscription called "myScoop Partner".

All your published content on myScoop is watermarked by default with your @username, Scoop ID, and myScoop logo. Watermark is only removed when your scoop is purchased and allowed to be downloadable to purchaser.

Since you have selected the pricing option to be ON while posting a scoop, all your scoops either published in public or sent as exclusives to other users, will be for sale. Sales of your scoops are then unlimited, as long as your myScoop account is valid. However, you may turn OFF the pricing option in case you don't want to sell your scoop.

Everyone on myScoop can buy your scoops. Buyers can be individuals, decision-makers in governments, communication or marketing agencies, media channels, companies and brands. We don't control the nature of buyers, nor we can know for what purposes they are buying your scoop.

There are two ways to sell your scoop:

1- Post your scoop in public and earn money for every download. You can price a public scoop up to $250.

2- Send your scoop as an exclusive to other users and earn money when they purchase it. You can price an exclusive scoop up to $1000.

Even though we release your earnings immediately upon your CashOut request, but still the time needed to receive your final amount of money is not controlled by myScoop. It depends on the third party company you have chosen to be your CashOut solution (e.g: PayPal.).

We are working really hard to expand our payments solutions. If you should have any suggestions, please write to us at [email protected]. We love to hear from you.

Sellers must respect their fiscal duties in their country of residence.

The email you receive after each purchase serves as a purchase invoice.

When you make “in-app” purchases, you will be billed by the app platform (PlayStore and AppStore)), not us. To turn off automatic renewal for subscriptions, access your platform’s account settings (not myScoop’s). Our refund policy does not apply to in-app purchases. Any billing inquiries should be directed to the app platform.
In case you purchase a scoop on our platform, no refund can be made. Please contact us at [email protected] for any incidents or queries.
Important Note: Upon successful purchase of an exclusive scoop you can post this purchased scoop to your public profile on myScoop. However, we reserve the right to remove this scoop from your profile, at any time and without prior notice, once we determine in our sold discretion to be in violation of our Terms. When in doubt, don’t post this scoop because you will not be refunded for the removed scoops.

Partner Accounts allow organisations to create their own “Channel” on the myScoop app. They can then recruit their own Scoopers or access the Scooper Network around the globe. The dashboard allows you to post your brief or “Mission”, set a bounty and manage incoming submissions with ease.

Partners are myScoop users who can publish camera missions on myScoop maps, either public missions for all scoopers in a certain location, or private mission for a certain scooper.

In order to upgrade to "Partner Account" you will need to fill and submit the application form on our website. We will review your application and get back to you in this as soon as we can.

Please discuss this with your myScoop Account Manager, but most Partners find that their annual costs including bounty fees for Scoopers are about half of a mid level News Room employees annual salary.

Scoopers can accept $1 to $250 depending on complexity of the brief and travelling distance.

Creating a mission on myScoop is simple and straight forward. First you click [Post a mission] button in missions screen then choose the type of mission. The app after will ask you consecutive questions: What location are you interested in? For how long? How much are you willing to pay the scoopers for each purchase? Do you have any shooting specifications? Then your mission is ready to be published, either for a specific scooper as a private mission, or for all scoopers as a public mission.

Once published, concerned scoopers will receive a push notification and start to see your mission on maps and lists. Scoopers have the choice to accept your mission or ignore it. It all depends on how you present your mission.

On real time basis you will monitor how many scoopers have accepted your mission. After accepting your mission, scooper will start to capture photos and videos in the location you have specified and send them to you, exclusively. You will check the sent scoops in your myScoop inbox and decide what to purchase.

Isn't it cool?

Once you click the download icon below the scoop you will see the price stated on the purchase button. However, you should consider that you will need to pay more than the price you see. When you click the purchase button, the app will show in the next screen the total you need to pay. The total includes myScoop commission and 3rd party fees (e.g.: PayPal). Your purchases will be automatically posted in your myScoop account in the Payments tab.

The myScoop commission is 20%. Basically, the purchase of scoops is undertaken via PayPal who automatically take out their own transaction fees (up to 4% + 0.3 USD). Learn more on:

When you purchase a scoop, the scoop owner receives the money, and myScoop allows the scoop to be downloadable in its original size and resolution and without a watermark. At the time of purchase, a digital receipt is emitted for both purchaser and seller.

Upon successful payment, when purchasing a scoop, purchasers will have open license to use the purchased scoop in any geographic territory, in any medium or format, for any purpose, for unlimited number of times, and with no expiry date on their rights to use the purchased scoop.

Purchasers can download the purchased scoop to their devices &/or post it to their own public profiles.

Purchasers are NOT allowed to resell the scoops they purchased on myScoop outside our platform. However, in cases when they purchase an exclusive scoop, they can still resell it on myScoop by reposting it to their public profile by their usernames and with a new price.

Most standard Free trials are 30 days. However you may negotiate with your Account Manager for a longer period.

Yes of course ! It could be stock footage you need, an exterior view of a building you might be moving your company to, “Mum’s trialling the new Coke zero drink and talking about it. It may be a film location scout and looking for “a wide field with daisies” in the Northern Hemisphere. Note: Adult content requests are prohibited. See more rule in our guidance:

Upon purchasing any scoop, the myScoop watermark is removed automatically.

After you post a mission on myScoop, you can copy the sharing link of the mission and post it on your social accounts. Asking your current audience to become Scoopers is a great way to engage them with your company. They feel more a part of it and it builds community. They can get visibility on-air or on your website. Most of these Scoopers are quite loyal to your brand and maybe cheaper to send on missions also.

Login to myScoop app using the account you want to delete its data > Go to Profile > Settings > Delete Account > Confirm